EasyJet asks passengers to slim down carry-on bags

By Simon Calder

Just when the long-suffering passenger had got to grips with budget airlines’ hand-luggage rules – easyJet is about to introduce a “two-class” system for carry-on bags.

Passengers booked to fly from 2 July are being told that the only way to be sure that a carry-on bag will actually be borne in the cabin is to make it 36 per cent smaller than the current maximum permitted dimensions. Since budget airlines started charging for checked-in bags seven years ago, passengers have increasingly made full use of their free allowance.

At present, easyJet permits a bag with a volume of 63l, with no weight limit. When a high proportion of passengers take advantage of this, there is insufficient room in the overhead bins. This is particularly true on business flights and on routes such as domestic links in Italy.

Starting in the summer, a bag no bigger than 50x40x20cm (a volume of 40l) will be guaranteed to travel with its owner – because, if necessary, it can fit beneath the seat in front. Otherwise, the bag may be placed in the aircraft hold.

The passenger will not be asked to pay, but will have to wait at the carousel upon arrival.

Sourced from The Independent


Sorry, you will have to get off the plane, there is not enough oxygen…

Terry Gorman with his boarding passAir passengers were removed from a holiday jet from Alicante to Newcastle – because there wasn’t enough oxygen on board

Terry Gorman with his boarding pass

Air passengers were removed from a holiday jet – because there wasn’t enough oxygen on board.

It happened when holiday-makers boarded the easyJet plane at Alicante to be told an ill woman on the incoming flight had used up much of the allocated oxygen.

Eight passengers were told to leave the flight as there was only enough oxygen for 156.

Pensioner Terry Gorman was on board the EZY6420 flight on Wednesday.

The retired business management consultant, of Ouston, Chester-le-Street, said: “We all lined up to get on the flight but we could see there was something going on. The plane that had come in for us to go out on had officials, police and ambulance crews around it.

“An announcement was made in Spanish and then messages started filtering down the queue. A guy said there was only enough room for 156 passengers. I thought it was a wind up.”

Terry, 76, who has four children, 12 grandchildren and 13 great grandchildren, added: “When we got on the plane there was a delay and people were racing backwards and forwards. Then the pilot explained on the inward flight a seriously ill woman on board had used so much oxygen during the flight that the oxygen onboard the return flight had fallen below flight regulations.

“He said they weren’t allowed to borrow any oxygen from another flight and therefore only had enough oxygen for 156 passengers.”

Terry, married to Martha, 77, was travelling alone after visiting a friend, said: “There weren’t enough volunteers to get off so the pilot said an international agreement in situations like this had to be adhered to. And that was those who checked in last were the first ones off.

“I stayed on the flight but my question is how do they calculate how much oxygen each person uses? If it was bottled oxygen surely they could replace them.”

An easyJet spokesman said: “easyJet can confirm that a medical emergency on flight EZY6419 from Newcastle to Alicante meant there was insufficient oxygen on board to safely comply with CAA regulations on the return flight.

“The safety and wellbeing of easyJet’s passengers and crew is always our primary concern and to ensure we safely complied with CAA guidelines eight passengers were asked to change flights. This ensured there was enough oxygen on board to assist passengers should an incident or medical emergency occur on the return journey. Six passengers travelled on the next available flight and two passengers remained in Alicante overnight.”

Sourced from chroniclelive


You thought the attendants had it bad? Wait ’til you hear about Ryanair’s pilots

By Oliver Wright

Staff memo warns that signing letter airing safety fears would be ‘gross misconduct’

Ryanair pilots have been warned not to sign a letter to airline regulators expressing concern that the airline’s employment practices could jeopardise passenger safety.

In a memo staff were told they would be guilty of “gross misconduct” and “liable for dismissal” if they signed the letter to the Irish Aviation Authority that regulates Ryanair. The letter was drawn up by the Ryanair Pilot Group (RPG), which represents captains and co-pilots working for the airline but is not recognised by the company.

It warned that the “confusing, uncertain and unpredictable employment situation” at Ryanair was becoming “an increasing distraction in daily flight operations”. It added that it was causing “stress and worry” for pilots and had implications for safety.

Ryanair responded to the letter by warning that any pilot who signed it could be dismissed. “If the Ryanair Pilot Group want to make inaccurate or false claims about non-safety issues they are free to do so, but we will not allow Ryanair’s safety to be defamed by this pilots’ union,” the airline’s chief pilot Ray Conway wrote.

“Please note that any Ryanair pilot who participates in this so-called safety petition will be guilty of gross misconduct and will be liable for dismissal.”

The RPG organised the letter amid concerns that the airline was making the majority of its pilots self-employed. Under the scheme, pilots sign a contract binding them to fly exclusively for Ryanair – but not as employees.

The pilots are then paid for the work they do but have to pay for all their own expenses, including uniforms, identity cards, transport and hotel accommodation. The contracted pilots have no pension scheme or medical insurance unless they set it up themselves.

One Ryanair pilot said that the company was protected because they could claim that pilots had a legal and moral obligation not to fly if they do not think they are capable. But they added: “People are human and if you’re not going to be paid [if you don’t fly] you might think ‘I can do this, I’m fine. I’ll just get on with it’. You should not have a safety culture based on fear.”

David Learmount, operations and safety editor of Flight International magazine and an expert on aviation, said:“Ryanair are pushing their luck on human factors when they employ pilots like a warlord employs mercenaries. There is the worry that if they are self-employed that might place additional pressures on them to work even if, for any number of reasons, they might not feel entirely fit to do so.”

The RPG has now written to the Irish Aviation Authority, which regulates Ryanair, to express its concerns over the memo. “[We are] extremely concerned by some of the rhetoric used in this memo and also by the implicit attempt to constrain the reporting of safety related concerns,” they said in a letter to Kevin Humphreys, Director of Safety Regulation.

“Voicing concerns about safety and petitioning any government agency about those concerns is legal, necessary and in line with every pilot’s legal obligations to report those kinds of concerns when they arise.”

The Independent revealed the poor conditions faced by Ryanair’s cabin crew, who are made to take three months unpaid leave a year, not paid to be on call, and have to pay £360 for their uniform.

In response to the latest allegations, a Ryanair spokesman said: “We do not comment on anonymous, unsigned letters from internet trolls funded by the European Cockpit Association.” He added it was “rubbish” that contract pilots might feel under pressure to work even if they were ill.

“Contract pilots regularly report in sick when they feel they are not fit to fly and we maintain a daily roster for standby pilots for precisely this reason,” he said. “This false claim was previously investigated and dismissed by the Irish Aviation Authority.”

Sourced from The Independent.


Airports commission: all expansion models are still on the table for Britain

Aircraft lands at Heathrow airport in west London

By John Vidal
Discussion paper includes developing a single, massive airport or building new runways near London and in the regions

The paper accepts that Heathrow cannot be expanded in the short term . Photograph: Toby Melville/Reuters

All options for expanding Britain’s airport capacity over the next 30 years are still on the table, including developing a single, massive airport or building new runways near London and in the regions, according to the independent body charged by the government with recommending future aviation policy.

“At one extreme the UK could focus on a single large airport to act as the sole focal point for long haul [flights] and acting as a hub for connections [to the rest of the country]. At the other, [it] could seek to develop a more dispersed stystem of airports … which would compete with each other,” said the Airports commission in a discussion paper published on Thursday.

But the paper, which gives no clues on which strategy the commission will finally recommend to government in 2015, accepts that Heathrow cannot be expanded in the short term and that politicians must consider the UK regions when they decide which airports to develop.

The paper makes no specific mention of the Thames estuary airport proposed by the London mayor, Boris Johnson, but suggests that London would not easily support two major “hubs”.

“We do not consider that spreading one airline’s hub operations over multiple airports in the London metropolitan area is likely to be a successful approach … [but] a complete alliance might find it possible to transfer the entirety of its network to a different airport if the capacity was available.”

The final decision, it says, will have to be weighed against two emerging global trends in air transport. Airlines are consolidating into international alliances working via networks of major “hubs”, but equally there has been a massive growth in low-cost and short haul carriers which are opening up large numbers of new routes. It is not clear, say the commissioners, if one will emerge as the future favourite.

Britain’s choice may be between what is best for the national economy and what the public wants, it suggests. On a national level, the model of a single giant hub airport “theoretically supports” the UK’s competitve position relative to other airports. But having several airports competing with each other would make it easier for new airlines to enter the market and potentially benefit passengers with cheaper tickets and more choice, says the paper.

The commisioners noted that Heathrow is already becoming a “global” airport at the expense of “regional” routes. The scarcity of slots in west London means that the number of destinations served has decreased, as airlines increase frequencies to the most profitable destinations. UK airports served by Heathrow have fallen from 10 in 2000 to only seven in 2013, it says.

“The big fear in places such as Belfast and Edinburgh is that if you only have a constrained airport like Heathrow, it will grow its links to China at the expense of regional flights – and to some extent that’s happened,” Sir Howard Davies, the chair of the commission, told the Independent.

A new generation of long-haul planes may also help determine the choice of strategy, the paper suggests. Britain could be relatively excluded from becoming a global hub because the new Airbus A350 and Boeing Dreamliner could enhance the geographical advantages of hubs in the Gulf region.

Davies said: “The Airports commission will need to give these arguments full and detailed consideration as we develop our assessment of the UK’s future aviation requirements. We believe it is particularly important to think about the way the aviation industry will change in the coming decades. Today’s industry is unrecognisable from the one a quarter of a century ago.”

Sourced from The Guardian


Barcelona tops travel site’s poll of summer destinations

Barcelona tops travel site's poll of summer destinationsBy Phil Davies

Barcelona tops a list of the top 25 summer destinations put forward by users of US travel site Gogobot.The Best Summer Destination selections were drawn from the more than 60,000 places visited by more than 2.5 million registered Gogobot users, their friends and like-minded travellers in their network.

The Catalonian capital was followed by Chicago, New Orleans, Alaska, Honolulu, Helsinki, Seattle, Vancouver, Ibiza, Bali, Nice, Miami, Playa del Carmen, Romania , Wellington in New Zealand. Cape Cod, Boracay Island in The Philippines , Santa Barbara, Santorini, San Diego, Salzburg, Ko Phi Phi Don in Thailand , Florida Keys , Maui and Vail.

“The results of the summertime destinations awards underscores the emerging ‘escape from reality’ trend,” said Gogobot chief executive and co-founder Travis Katz.

“Vacationers are seeking out adventure and authentic local experiences when they carve out the time to get away.

“The breadth of these summer destinations, and all the options available to travellers eager to make their trips memorable, illustrates how the awards reflect that Gogobot users indeed know travel.”

Sourced from Travel Weekly


Terrorists allowed on aircraft in the US

Terrorists allowed on aircraft in the USBy Phil Davies

Terrorists on witness protection were able to travel on flights because their new identities were not updated on the US no-fly list, a watchdog has found.The US justice department report said its Witness Security Programme had failed to give the new names to the FBI-managed Terrorist Screening Centre.

The miscommunication allowed a “small but significant number” of suspected or known terrorists to board aircraft.

As a result of the security gap “it was possible for known or suspected terrorists to fly on commercial airplanes in or over the United States and evade one of the government’s primary means of identifying and tracking terrorists’ movements and actions”.

The justice department said it had now amended its information sharing, the BBC reported.

A restrictive travel policy had since been fully implemented, it added.

Terrorism-linked witnesses have long been eligible for federal protection, allowing them to be provided with new identities and resettled.

The programme has shielded those who co-operated in prosecutions for the 1993 World Trade Center bombing, the 1995 bombing in Oklahoma City and the 2009 New York City subway suicide-bomb plot.

Sourced from Travel Weekly


Airports Commission hints at two-hub solution

Airports Commission hints at two-hub solutionBy Phil Davies
The UK could support two airport hubs rather than one, according to the commission investigating aviation capacity constraints.The Airports Commission said it should be possible for one of the three global airline alliances at Heathrow to move to another airport – the most obvious location being Gatwick – without any large scale damage to their operations.

“A complete alliance might … find it possible to transfer the entirety of its network [from Heathrow to another airport] if it chose to do so and the necessary capacity was available,” said the commission, in its airports operating models consultation document.

“Modelling work conducted for the Airports Commission by the [Civil Aviation Authority] demonstrates that if any of the alliances currently present at Heathrow – Star Alliance, Oneworld or SkyTeam – opted to relocate to either Gatwick, Luton or Stansted, theoretically this would not result in substantial connectivity losses for passengers of that alliance.”

The commission, chaired by Sir Howard Davies, said that if it concluded more airport capacity was needed, the factors that would influence an airline alliance in moving away from Heathrow could become a “key issue” for it to consider.

Gatwick, which is arguing against Heathrow’s expansion, wants a second runway and has expressed an interest in the possibility of becoming a hub by securing one of the global airline alliances.

The commission’s statement highlights how it is far from certain that capacity-squeezed Heathrow will succeed in its efforts to secure permission to build a third runway and possibly a fourth, theFinancial Times reported.

The paper considers the distinguishing features of a hub or ‘focal’ airport and what enables an airport to assume this role, alongside other possible models for structuring airport capacity.

It discusses current trends in the global aviation sector, how they might develop in the future, and considers the potential implications for aviation capacity and connectivity in the UK.

Sir Howard said: “There is an important public debate in progress about the strengths and weaknesses of different airport operating models.

“The Airports Commission will need to give these arguments full and detailed consideration as we develop our assessment of the UK’s future aviation requirements.

“We believe it is particularly important to think about the way the aviation industry will change in the coming decades.

“Today’s industry is unrecognisable from the one a quarter of a century ago. This paper explores some of the possible future scenarios, which carry different implications for airport shape and capacity.”

The Commission set a deadline of July 13 for evidence to be submitted on the issues raised in the report.

Sourced from Travel Weekly


‘No reprieve for staff’ after Thomas Cook refinancing deal

'No reprieve for staff' after Thomas Cook refinancing deal

By Lucy Huxley

There will be no reprieve for Thomas Cook UK staff facing redundancy from next month despite the group’s announcement of a major refinancing deal this morning.

Thomas Cook UK and Continental Europe chief executive Peter Fankhauser said: “All the plans remain the same.”

The company is currently in consultation with representatives of 3,000 staff, with 2,500 jobs due to go when the consultation ends in June. Most are in Thomas Cook’s UK retail division as the company plans to close 195 shops.

Fankhauser said there would be no change to the plans despite the group securing £425 million in financing through a rights issue.

Thomas Cook also announced it had secured £691 million in long-term banking facilities, with €525 million to be raised through a new bond issue.

However, Fankhauser said no further job cuts are planned.

He said: “All the plans remain the same. We now have to deliver and increase our performance. Part of that is through streamlining our processes and increasing efficiency by introducing IT.”

Picking up on group chief executive Harriet Green’s drive to achieve 50% of sales online by 2015, up from 35% currently, Fankhauser said: “We decided we could either follow or set the pace. We have chosen the latter.

“This is where our customers want to find us and it’s where we are going to have a more compelling offering.”

However, he insisted: “More compelling does not mean cheaper.

“There will be different product that customers call up on their screens which they can then select from according to their exact wishes.”

This would be possible thanks to a joint venture with Triperati which Fankhauser described as a “dream find” and extremely well-financed deal.

Asked why Thomas Cook needed a third party tech company to inspire its customers to travel to different destinations and could not do it itself, he said it would have taken years to do it in-house. The deal would mean Cook could offer better search technology instantly, he said.

Fankhauser said the plan is for a seamless link between the web and Cook’s 870-shop retail network. This is already in place in 10 branches, including Cook’s concept store in Leeds. A second is due to open in Edinburgh.

Currently, Thomas Cook shops do not have ability to track customers through different channels.

He could not give a timescale for the technology’s introduction, but said it would be “soon”.

Fankhauser said UK trading had gone well so far this year and he believed today’s financing announcement would give clients even more confidence about travelling with the company.

He said the financing made Thomas Cook “fully stable to 2020”.

Fankhauser conceded that the need to secure the refinancing and reduce debt had been distracting for the group. Today’s announcement would allow the company to focus full attention on clients, he said.

Sourced from Travel Weekly


Airlines lead recovery, but Syria is a concern

The Middle Eastern region is still feeling the effects of the 2011 Arab Spring, research presented at the WTM Vision Conference in Dubai has confirmed.

Euromonitor International estimates a 5% drop in the overall number of visitors to the region in 2012.

The decline was driven by falling visitor numbers to Syria, down from five million in 2010 to three million in 2012 following more than two years of civil unrest.

Decreases were also recorded in Lebanon and Saudi Arabia.

Other countries affected by the uprisings have begun to see a recovery in visitor numbers, however they are yet to reach the tourists numbers achieved before the problems hit the region.

Euromonitor International’s senior research analyst Sana Toukan told delegates Egypt was seeing the biggest return in visitor numbers with an 18% increase in 2012 to more than 10 million, with 12 million people predicted to visit this year.

However, this is far below the figure of up to 14 million travellers who visited the country in 2010.

Tunisia also reported growth last year, with visitor numbers rising to nearly six million.

It is predicted to break this barrier this year, bringing it close to the numbers it achieved in 2010.

Elsewhere, the Forecast Revisit for the Global Travel and Tourism Industry report revealed a 5% increase in global air passenger numbers in 2012, driven by the Middle East.

The increase was largely due to Emirates, Etihad and Qatar Airways, which currently account for 54% of the Airbus order book and which have used weak European air traffic figures to focus on emerging markets.

Further growth is also predicted from the region’s no-frills carriers, which currently have 9% of the total market but which are making steady inroads in the Commonwealth of Independent States of former Soviet Union countries.

Luxury goods remain one of the key reasons for visiting the region, with the UAE alone ringing up $1.5 billion in sales in 2012.

WTM director Simon Press said: “It is great to hear that recovery has been seen in a number of Middle Eastern and north African countries, such as the UAE, Egypt and Tunisia.

“However, the danger still remains with the unrest and ongoing violence in Syria, which could affect neighbouring countries.”

The final Vision conference for 2013 is in Rimini, Italy on October 17.

Sourced from TTG Digital


Thomas Cook reports £58.7m rise in earnings before tax

By Sophie Griffiths

Thomas Cook’s earnings before tax and interest increased by £58.7 million for the six months ending March 31 2013, compared with the same period last year, the group revealed today although revenue was down from £3.3 billion to £3.2 billion, the group revealed this morning.

The group said the improvement was down its previously announced turnaround plan.

It said net debt had declined £175.4 million to £1.2 billion at March 31 2013 compared with March 31 2012.

Cook also insisted it had “encouraging current trading with strong bookings and gross margins”.

It said its underlying free cash flow had also improved £198.1 million, and that it had delivered £47 million of profit improvement benefits in the first half of its fiscal year, which it said was ahead of plan.

“This represents 74% of the target of £145 million that we had planned to achieved by the end of the fiscal year 2013”, the group added.

Cook said it had now increased its total cost-out an improvement target for the fiscal year 2015 from £350 million to £390 million.

Cook’s underlying cash-flow for 2013 was £20.7 million , compared with £19.6 million for the six months ending March 31 2012.

Its loss before tax was £390 million during the same period, compared with £584.1 million in the same period the previous year.

Cook has also completed the disposal of our North American business for net cash proceeds of £3.4 million

Commenting on the results, group chief executive Harriet Green said: “Today we are pleased to report improving financial results and announce important measures to strengthen our balance sheet.

“Earnings before interest and tax and gross margin are well ahead of last year and our cost out and profit improvement actions are going very well, allowing us to increase our target yet again.

“Our progress transforming the business also enables us to undertake our capital refinancing plan.  This will reduce the very significant debt that we inherited, lengthen its repayment profile and consequently help us deliver the full benefits of the strategic plan we set out in March. “

The results came as the group announced a £1.6 billion refinancing plan this morning.

Sourced from TTG Digital


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